In this article, we will teach you how to replace a lost Telkom sim card. When our mobile phone is stolen or gets lost, we don’t just lose the phone, we also lose our sim card. We know these days smartphones are very expensive and we tend to forget the importance of our sim cards which are usually connected to our banks and also used to login into some websites. Follow our detailed steps below to recover or replace your lost sim card.
How to replace a lost Telkom sim cardÂ
- The first step you take is to contact the customer care agent. You can see our article on how you can do that. Inform them that your sim has been stolen, remember you will have to use a family or friend’s sim to do this since your sim is not available.
- They will ask for information about the sim from you, these include the mobile phone number, IMEI number, ID number, and physical address. Once you get all this correct, they will block the sim.
- The next step is to visit the nearest Telkom store to get a SIM swap. While stepping out don’t forget to go with your ID for easier identification.
Read: How to send call back on Telkom
