Do you know that you can send a message to FNB? Yes, you can now chat securely with a team of bankers through interactive messaging and get an immediate response on FNB. This direct message/chat line ensures that your chats and accounts are secured.
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You can send a message on FNB via any of these channels for easy banking solutions. Using this direct chat method makes ensures that your discussion, profile, and account information are kept safe and secure from fraudsters and it also gives you a quick and prompt response.
FNB, First National Bank is one of the popular banks in South Africa as it is considered one of South Africa’s “big four” banks. It is a division of FirstRand, a large financial services conglomerate, which trades on the Johannesburg Securities Exchange, under the symbol:
How to Send a Message to FNB
The methods outlined below are ways to send messages to FNB.
Via FNB App
- Download the latest version of the FNB app on your smartphone to have access.
- Log in with your username and password.
- Select ‘Messages’
- Select ‘Secure Chat’.
- Send your messages and get prompt responses.
Chat via Online Banking
You can log in to your Online Banking profile using your username and password to chat with FNB.
You can also tell us how you feel by sending an email to care@fnb.co.za or contacting the Complaints Resolution team at 087 575 9408.
