How to report power outage Eskom
25th October 2021

Sometimes, customers find it difficult to reach the Eskom Customer Care unit in the case of power outages and emergencies. Here is a list of other alternative channels to use to report power outages on Eskom.
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How to Report Power Outage Eskom
- SMS (35328) with complaints of a power outage.
- E-mail (customerservices@eskom.co.za) and state the problem.
- Via Eskom App (Download the MyEskom Customer App in all App stores to report your case).
- National Sharecall Number 08600ESKOM or 0860037566