Sometimes, customers find it difficult to reach the Eskom Customer Care unit in the case of power outages and emergencies. Here is a list of other alternative channels to use to report power outages on Eskom.
How to Report Power Outage Eskom
- SMS (35328) with complaints of a power outage.
- E-mail (firstname.lastname@example.org) and state the problem.
- Via Eskom App (Download the MyEskom Customer App in all App stores to report your case).
- National Sharecall Number 08600ESKOM or 0860037566