How to report power outage Eskom

how to report electricity outage Eskom

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Sometimes, customers find it difficult to reach the Eskom Customer Care unit in the case of power outages and emergencies. Here is a list of other alternative channels to use to report power outages on Eskom.

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How to Report Power Outage Eskom

  1. SMS (35328) with complaints of a power outage.
  2. E-mail ( and state the problem.
  3. Via Eskom App (Download the MyEskom Customer App in all App stores to report your case).
  4. National Sharecall Number 08600ESKOM or 0860037566

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