We are going to teach you how to request a call back from Capitec Bank. It is one thing to call customer care of a company, it is another thing to request them to call you. Call back literally means to phone someone again, or to phone someone who called you earlier. Let us explore the ways you can achieve this with this esteemed bank.
How to request a call back from Capitec Bank
Remember that this is a bank and not a network provider you can request a call back by simply dialing a code that will send an SMS to a family member or friend.
Chat them up:
This might not work the way you want, but you can make a request to their customer care agents to call you back through a WhatsApp chat to this number; 067 418 9565. The good thing about their chat service is that they are available 24 hours to answer you. They might call you depending on how important your request is.
SMS:
If you’re applying for a credit then you can make use of their SMS service. Just send your SA ID number or foreign passport number to 30679 (for free), and they will definitely contact you.
Read: How to buy airtime on Capitec bank
