Sometimes, you may experience some inappropriate treatment or undesired results and wish to lodge a complaint with Eskom electricity, here is a step-by-step guide to lodging your complaints to get your desired result in a fair, timely, and reasonable manner.
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How to Lodge a Complaint With Eskom
The channels below are used to handle a complaint about any aspect of Eskom’s services.
- You can call: 086 00 37566
- SMS: 35328
- Fax: 086 243 7566
- Email: customerservices@eskom.co.za OR
- Fill the complaints handling form here